AUKA always makes efforts to improve the pre-sales and after-sales services and market exploration. The product sales volume and market share get increase year by year since its establishment in 2005. The company holds the principle of "Think ahead always!" and the operating concept of "high quality for good credit and excellent services for market exploration”.
Products bought from AUKA, we promise to provide one (1) year free repair service. AUKA warrants its products against defects (excluding physical damage to the product) in materials and workmanship under normal use for a period of one (1) year from the date of delivery. Beyond the warranty period such services shall be charged in AUKA’s price list.
If you need to return products to AUKA for servicing or troubleshooting. Before you send any product to AUKA, you should e-mail us, telephone us or fax us and wait for a Return Material Authorization (RMA).
If returned products (within warranty period) are either stopped production or have difficulty in repairing, AUKA will consider a replacement or other solutions, which shall be negotiated by both parties.